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Bdo dispute form 2025

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The document is a Cardholder Transaction Dispute Form that outlines the process for customers to report and dispute unauthorized or incorrect transactions on their credit card. It requires complete customer information and details of the disputed transaction, along with supporting documents. The form must be submitted via fax or email within 60 days of the transaction posting date, and it includes various categories for different types of disputes. Additionally, it provides terms and conditions regarding the dispute process.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is a bank dispute form?

A bank dispute is the process through which a cardholder rejects fraudulent or inaccurate charges on their credit card statement with their issuing bank. This is also known as a chargeback. Chargebacks are a means of protecting consumers against fraud.

Where to email a BDO dispute?

or you may send us an email at callcenter@bdo.com.ph.

How do I file a complaint with BDO?

For disputes on lost/stolen cards or BDO online banking transaction, please call contact center hotline at (02) 8888-0000 for immediate blocking of accounts and replacement of cards.

How do I raise a bank transaction dispute?

If you or your supplementary cardholders dont recognise a transaction, make sure to follow the below steps: Put a permanent block on your card right away through Mobile or Online Banking. This can be done within seconds. Call our 24/7 dedicated line at +971 600 54 0000 and raise a dispute with our Call Centre agent.

How do I email BDO for a refund?

You may request for cancellation or a refund of transaction by sending an email to bdocheckout@bdo.com.ph or call BDO Merchant Services Hotline.

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How to raise a dispute in BDO?

Obtain a copy of the PH BDO Cardholder Transaction Dispute Form online or at a BDO branch. Fill in your personal details, including your name, address, contact number, and email address. Provide your BDO account number and the details of the disputed transaction, including the date, amount, and merchant name.

How can I contact BDO by email?

For inquiries relative to BDO Unibank Account (e.g. OTP, ATM, loans, and other related concerns), please send your inquiries directly to callcenter@bdo.com.ph. This email is specific to BDO Capital inquiries or concerns only.

How to file a complaint in BDO?

Contact us BDO Corporate Center: 7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000. BDO Contact Center: Hotline: (+632) 8888-0000. callcenter@bdo.com.ph.

Bdo dispute form 2025

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The easiest way to modify Bdo dispute form in PDF format online

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What is a bank dispute form?

Where to email a BDO dispute?

How do I file a complaint with BDO?

How do I raise a bank transaction dispute?

How do I email BDO for a refund?

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How to raise a dispute in BDO?

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