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01. Edit your cardholder transaction dispute online
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  1. Click ‘Get Form’ to open the bdo dispute form in the editor.
  2. Begin by filling out the CUSTOMER INFORMATION section. Enter your name, card number, email address, telephone number, and mobile number clearly.
  3. Next, move to the TRANSACTION DISPUTE DETAILS section. Specify the transaction date, post date, and amount in both PHP and foreign currency if applicable.
  4. Select one category that best describes your dispute. Ensure you provide all necessary supporting documents for your claim.
  5. In the description area, provide a complete account of your dispute along with any attempts made to resolve it with the merchant.
  6. Finally, review all information for accuracy before signing and dating the form. Submit it via fax or email as instructed.

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2016 4 Satisfied (39 Votes)
2011 5 Satisfied (25 Votes)
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