Live Scan Service Request (Applicant Petitioner) - RE 237 (Rev 12 24) 2025

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Delays require manual intervention and research of your record. It could be as simple as the Live Scan operator didnt put in the correct application information on your transmission or the quality of your prints is too low to be used.
Once your fingerprints are submitted via Live Scan, the California DOJ typically processes background checks and returns results within 24 to 72 hours. In most cases, you can expect results in 1 to 7 days.
Check Status of Your Live Scan: After completing the Live Scan, you can check on the status by visiting . Please note, to check on the status you must have your ATI number and your date of birth.
Request for Live Scan Forms When you visit a certified location, having a live scan request form is a must. The information on a live scan form facilitates the transferral of fingerprint images to the State and Federal government and then to the requesting agency.
0:25 1:58 In some cases if the background check is for a government job or security clearance. The process canMoreIn some cases if the background check is for a government job or security clearance. The process can take even longer due to the extensive vetting that is required.

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Visit the California Department of Justice (DOJ) Applicant Background Check Status page. You will need your ATI number (Automated Transaction Identifier) and your date of birth to check the status. The status will indicate whether your Live Scan results are still pending or have been completed.

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