Live Scan Service Request (Applicant Petitioner) - RE 237 (Rev 12 24) 2026

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Definition and Purpose of the Live Scan Service Request

The Live Scan Service Request, designated as RE 237 (Rev 12 24), is a crucial document for applicants and petitioners navigating the California Department of Real Estate's licensure process. This form serves as a formal request for a Live Scan fingerprinting, a requisite step to conduct a comprehensive background check on individuals seeking real estate licensure in California. The form provides clear instructions for applicants, outlines what information will be collected, and highlights privacy considerations in adherence to state regulations.

Background Check Requirement

  • Purpose: To gather biometric data for conducting state and federal criminal history checks.
  • Significance: Ensures that all applicants meet the ethical and legal standards to function in the real estate sector.
  • Compliance: Adherence to California's legal provisions for professional licensure.

Steps to Complete the Live Scan Service Request

Filling out the Live Scan Service Request form requires careful attention to detail to prevent delays in the background check process.

  1. Personal Information:

    • Clearly print your full legal name as it appears on government-issued identification.
    • Include your date of birth, address, and social security number.
  2. Applicant Type and Role:

    • Specify your role, such as real estate agent or broker.
    • Indicate whether you are a new applicant or renewing your license.
  3. Fingerprinting Service Details:

    • Provide the name and location of the Live Scan service provider.
    • Ensure the service provider includes their official stamp and signature for validation.

Submission Tips

  • Double-check all entered information for accuracy.
  • Use black ink on a clear photocopy if submitting a paper version.

How to Obtain the Live Scan Service Request

Accessing the RE 237 form can be done through multiple platforms to accommodate different preferences:

  • Online: Visit the California Department of Real Estate's official website to download the form.
  • By Mail: Request a physical copy by contacting the department's customer service.
  • In-Person: Available at local licensing offices or Live Scan service locations.

Online Access

  • Navigate to the forms section of the website and select “Live Scan Service Request form.”
  • Download in PDF format for easy printing and filling.

Key Elements of the Live Scan Service Request

Understanding the core sections of the form ensures comprehensive completion and compliance with departmental expectations.

  • Applicant Information: Captures essential personal and contact details.
  • Service Provider Section: To be completed by the Live Scan operator to validate fingerprinting details.
  • Authorization and Signature: Applicant’s consent for the background check to be conducted.

Privacy and Security Measures

  • Personal data is protected under California privacy laws.
  • Fingerprint data is transmitted securely to regulatory bodies for review.

Legal Use of the Live Scan Service Request

The RE 237 form is upheld under specific legal frameworks to ensure appropriate use.

  • Regulatory Compliance: Aligns with state laws governing the practice of real estate professions.
  • Security Standards: Implements 256-bit encryption to protect sensitive data.
  • Privacy Notices: Clearly outlined in the form, informing applicants about the use of personal information.

Examples of Using the Live Scan Service Request

Real-world applications of the Live Scan process aid in understanding its practical application.

  • Scenario for New Realtors: A first-time applicant completes the Live Scan form before their initial licensing.
  • Renewal Instances: Current licensees submit a new request during their renewal period to maintain compliance.

Who Typically Uses the Live Scan Service Request

This form primarily targets individuals seeking real estate licensure or renewal in California.

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Common Users

  • First-time licensing applicants in real estate.
  • Licensed realtors undergoing periodic renewals.
  • Real estate brokers requiring fingerprint verification.
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Benefits for Users

  • Streamlined process for verifying identity and background.
  • Assists in maintaining professional standing by complying with state requirements.

Required Documents and Submission Methods

Gathering the correct documents and choosing the appropriate submission method ensures efficiency.

  • Identification: Valid government-issued ID for verification.
  • Form Completion: Ensure all fields are accurately filled before submission.

Methods of Submission

  • Online: Use secure online portals when available.
  • By Mail: Follow mailing instructions carefully to prevent delivery issues.
  • In-Person: Submit directly at designated Live Scan locations.

State-Specific Rules and Compliance

Adhering to California's specific mandates and regulations is essential for successful completion and submission.

  • State Requirements: Understand the legal necessity for a fingerprint-based background check.
  • Compliance Strategy: Stay updated with any changes in state-specific rules such as fee structures and submission deadlines.

Navigating State Variations

  • Check for any updates in state legislation affecting the use and requirements of the Live Scan Service Request.
  • Contact the Department of Real Estate for the latest compliance guidelines.
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What is included in a Live Scan report? A Live Scan reports all or part of your Summary Criminal History Record, and can also include your Federal Record. The Summary Criminal History Record is the criminal record kept by the California Department of Justice.
0:31 2:22 Number you can go ahead and leave that blank it does not apply. But be sure to include the eye colorMoreNumber you can go ahead and leave that blank it does not apply. But be sure to include the eye color the hair color the place of birth. And the social security number or it.
The Live Scan Process takes approximately 3-7 days once DOJ/FBI receives your 41-LS form. Out-of-state applicants must complete the FD-258 hard-Card manual fingerprint process, which takes approximately 10-12 weeks to complete.
To check the status of your live scan, you can call the DOJ hotline at (916) 227-2300 or visit the DOJ website by clicking here. You will need the following information: Your date of birth (DOB)
You do not need to be a California resident to complete a Live Scan in California; however, you must complete a Live Scan at a vendor located within California. The BRN will NOT be able to receive results for fingerprints taken at Live Scan locations that are outside of California.

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