Mta claim form 2025

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The document is a CUSTOMER CLOTHING DAMAGE CLAIM FORM for individuals seeking reimbursement from the MTA Long Island Rail Road for clothing damage incurred during travel. It requires personal information, details of the incident, and documentation such as purchase receipts and photographs of the damaged item. The form outlines the process for claims under $200 and those exceeding that amount, along with terms regarding ownership of the damaged clothing and potential depreciation in reimbursement.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I contact the NYC MTA customer service?

By phone. For all MTA services, dial 511, and say MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels.

How do I file a claim against NY MTA?

Instructions for service on NYCTA, MaBSTOA, and SIRTOA: E-mail this form to serviceclaims@nyct.com within 90 days of the incident. If your claim is not resolved, you will have one year and 90 days from the date of the incident to commence a legal action.

How do I renew my expired senior MetroCard NYC?

Within the first year after expiration, use a MetroCard Vending Machine to transfer the balance to a new card. After that time, the expired MetroCard must be sent to MetroCard customer claims. Ask the station agent for a postage-paid Business Reply Envelope.

How to find mvm number mta?

MEMs and MVMs are located throughout the subway system. They allow you to purchase or refill various common MetroCards with either cash or a credit card. RFMs cant be purchased at machines but can be refilled. On the front of the MEM or MVM is a tag with the machines unique ID number.

How to file a notice of claim in New York City?

A notice of claim must be filed in writing. All claim forms are available in PDF format in the Electronic Filing and Filing by Personal Delivery or Mail pages. If you do not have the plug-in program needed to read these files, please download docHub Reader.

Is the MTA getting rid of MetroCards?

MetroCards will be phased out in 2024 and replaced by OMNY, a contactless payment fare system. OMNY readers have been installed in every subway station in NYC and allow riders to tap to pay instead of swiping. You can tap your credit or debit card, smartphone, wearable device, or OMNY card and go.

How do I file a lawsuit against the city of New York?

You must file tort claims against the City with the City Comptroller. By law, claims must be filed within 90 days of the incident. The New York City Comptrollers Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York.

Mta claim form 2025

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