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Fact Sheet for Utility Consumers - Department of Public Service 2026

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The Household Assistance Program (HAP) offers eligible customers a monthly discount of approximately $40 on their electric bills, making energy more affordable. The program also includes an option for Balanced Billing to help with budgeting. Interested individuals must complete an application and provide necessary documentation to verify eligibility.

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Click ‘Get Form’ to open it in the editor.
Begin by filling in your personal details in the 'Account Holder' section. Enter your last name, first name, street address, apartment number (if applicable), city, state (NY), and ZIP code.
Provide your telephone number and email address to ensure you can be contacted regarding your application.
Input your PSEG Long Island Customer ID or Account Number in the designated field.
Review the certification statement carefully. By signing, you agree that PSEG Long Island may verify your information with relevant agencies.
Sign and date the form at the bottom to confirm that all provided information is accurate.
Attach any required documentation such as program ID cards and approval letters dated within the last 12 months before submitting.
Choose to send your completed application via mail or email as indicated on the form.

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What does the NYS Public Service Commission do?

The New York State Public Service Commission was established under State Public Service Law, Article 1, Section 4, and is responsible for regulating the states electric, gas, steam, telecommunications, and water utilities, and overseeing the cable industry.

What is the EAP program for utilities in NY?

The EAP is meant to provide financial relief for low- income consumers by making their electric and/or natural gas utility bills more affordable through monthly bill discounts. The EAP set an energy burden target level at or below 6% of household income for all New York State utility low-income customers.

What is the EAP program in NY?

What is the New York State Employee Assistance Program? The New York State Employee Assistance Program (EAP) was established in 1983 to help state employees balance the demands of work, home, and life. EAP is a Work-Life Services benefit sponsored jointly by labor and management.

Does EAP help with bills?

If your issue involves debt management, you will be referred to a consumer credit counseling service. The Financial Services program does not arrange for loans or direct payment of bills.

How do I get help with my utility bill in NY?

NYS Assistance Programs Home Energy Assistance Program (HEAP) Lifeline Telephone Service Program. Supplemental Nutrition Assistance Program (SNAP) Medicaid. Veterans Disability or Survivors Pension. Supplemental Security Income (SSI) Federal Public Housing Assistance. Utility Guarantee / Direct Vendor programs.

pseg household assistance program application form

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What is the NYS utility discount program?

The NYS Energy Affordability Program / Low-Income Bill Discount Program provides income-eligible consumers with a discount on their monthly electric and/or gas bills, as well as other benefits, depending on your particular utilitys program.