E-mail: c ustomercaremaxicare 2025

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  1. Click ‘Get Form’ to open the Claims Reimbursement form in the editor.
  2. Begin by filling out the 'Member General Information' section. Enter your Patient ID No, Patient Name, Company, and Principal Member Name. Ensure that you provide a valid email address for communication regarding your reimbursement.
  3. Select the appropriate claim type by checking the relevant box (Out-patient, In-patient, Optical, etc.). Include contact numbers for both the patient and principal member.
  4. In the 'Report of the Attending Physician' section, have your physician complete their details including Hospital/Clinic name, their name, contact number, and type of availment. This serves as a medical certificate.
  5. Attach all required documents as specified in the Basic Requirements section based on your claim type. Ensure all original documents are included before submission.
  6. Review all entries for accuracy and completeness before signing. Once finalized, submit your form to Maxicare Healthcare Corporation within 30 days from date of availment.

Start using our platform today to streamline your claims process effortlessly!

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Concerns or complaints filed through our customer service channels are acknowledged, logged, monitored, and resolved by our dedicated teams. 1. Email: You will receive an acknowledgement from customercare@maxicare.com.ph within 24-48 hours. 2.
Once you log into your account, select Security code settings to change or remove any old emails or phone numbers.
If you would like to update the email and mobile of your account, you may send an email to kyc@maxicare.com.ph with pictures of any valid ID and your Maxicare card to verify your identity.
You can buy them at the Maxicare Online Store[1]. These cards are also available at Robinsons Department Store-Business Centers and 7-Eleven CliQQ kiosks nationwide, as well as select Metro Manila branches of Ministop. OFWs may get Maxicare EReady cards at any iRemit Center worldwide.
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