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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How long does OptumRx prior authorization take?

Call Optum Rx at 1-866-441-2422. How long does it take for a PA to be approved or denied? Once your PA has been submitted and received, it usually takes up to 24 hours to process. If your PA request needs additional review, it may take longer.

Who is 800 711 4555?

Submitting a PA request to OptumRx via phone or fax above. For urgent requests, please call us at 1-800-711-4555. (Hours: 5am PST to 10pm PST, Monday through Friday.)

What insurance company uses OptumRx?

To submit these requests, please contact our PA department at 1-800-711-4555.

What is the phone number for OptumRx PA?

If you have questions or want to speak with an Optum Rx Prior Authorization Advocate, call 1-800-711-4555.

Is OptumRx owned by UnitedHealthcare?

OptumRx acts as the Pharmacy Benefit Manager for most of CalPERS health plans. The following health plans feature OptumRx: Anthem Blue Cross Traditional HMO, Select HMO, and Medicare Preferred (PPO)