External Review Appeal to Director - Illinois Department of Insurance - insurance illinois 2025

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out the 'Applicant' section. Enter your first name, last name, address, city, state, zip code, daytime phone number, and email. Select your relationship to the patient by checking one of the provided boxes.
  3. Next, complete the 'Covered Person/Patient' section with the patient's details including their first name, last name, address, and contact information.
  4. In the 'Insurance Information' section, provide details about the health carrier and subscriber. Indicate whether you have an individual plan or a group plan through an employer or sponsor.
  5. Fill in the 'Health Care Provider' section with the treating provider's name and contact information.
  6. Clearly state your reason for appeal in the designated area. Attach any necessary documentation such as ID cards and final denial letters.
  7. Finally, sign and date the consent for external review at the bottom of the form. Ensure that all required attachments are included before submission.

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Ann Gillespie, Director of the Illinois Department of Insurance, is a former Illinois State Senator for District 27, with extensive experience in managed health care and insurance.
File an Appeal Write a letter or complete the Request for Reconsideration of Claims Adjudicators Determination​ form within 30 days of the mailing date stated on the document outlining why you disagree with the finding or determination. Mail, fax or deliver this to your local IDES office.
Standard external reviews are decided as soon as possible no later than 45 days after the request was received. Expedited external reviews are decided as soon as possible no later than 72 hours, or less, depending on the medical urgency of the case, after the request was received.
A review of a plans decision to deny coverage for or payment of a service by an independent third-party not related to the plan.
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