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Fraudulent charges on your bill can be disputed by calling your credit card issuer or filing a dispute online. This is typically a quick process where the issuer will cancel the credit card in question and issue a new one.
How Do You File a Debit Card Chargeback? First, the customer must attempt to resolve the issue with the merchant directly if they haven't already. If the merchant doesn't respond to the customer's attempts to communicate or won't resolve the issue, they can call their bank to dispute the charge.
Payments are processed on business days between 9:30am \u2013 9:30pm and will normally reach your Visa within two hours. Payments made outside these hours, during the weekend or on a public holiday will be processed on the morning of the next business day.
Ways to dispute a transaction Contact the company who charged you - if it's their error they will be able to reverse the charge for you. If the company cannot help you, the next step is to contact us and complete a Disputed Transactions Form and provide us with information to back up your dispute.
If you detect an error, you can contact your acquiring bank to initiate an authorization reversal before the transfer is complete. This cancels the sale and prevents that transaction from going through.
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People also ask

If you've researched the transaction and still don't recognize the charge, it could be the result of an error or fraud. In either case, you should promptly contact your credit card issuer.
How to identify unknown transactions on your statement Compare your receipts. This may seem like an obvious one, but it can save a lot of hassle: cross-reference the transaction history in your account with your receipts. ... Double check transaction dates. ... Confirm conversion rate. ... Go online and search the account name/number.
Cardholders are only entitled to dispute debit card charges if they're the victim of fraud or abuse. Otherwise, they must work with the merchant to refund any transactions they are unhappy with. Also, the bank might be more hesitant to issue a provisional credit, as the money belongs to the cardholder, not the bank.
Under the law, you must dispute an error within sixty (60) days of the first bank statement with the error. You may raise the dispute either in writing or orally, but the bank can ask that you send a written confirmation of the dispute within 10 days of an oral dispute.
Check your transactions. Check the date, time and location of the transaction to see if any of the details are familiar to you. ... Check with others. Check no one else with access to your account has made the payment, e.g. ... Check for regular payments. ... Check any payment codes.

tsb debit card dispute form