DEBIT ORDER AUTHORITY APPLICATION 2025

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  1. Click ‘Get Form’ to open the DEBIT ORDER AUTHORITY APPLICATION in our editor.
  2. Begin by filling in the 'DETAILS OF APPLICANT' section. Enter your Municipal Account Number, Name and Surname, ID Number, Cell phone number, and Email address in block letters.
  3. Next, move to 'BANKING DETAILS'. Provide the Name of Bank, Bank Account Number, Branch number, Bank code, Type of account, and Name of account holder. Ensure you attach a bank statement as required.
  4. Select your preferred date for automatic withdrawal from the options provided (1st, 7th, 15th, or 25th) by ticking the appropriate box.
  5. In the 'BANK ACCOUNT HOLDER DECLARATION', authorize eThekwini Municipality to debit your account by signing and dating the form.
  6. Review the 'TERMS AND CONDITIONS' carefully. Acknowledge your understanding by signing at the bottom of this section.
  7. Finally, ensure you have attached all necessary documents such as a certified ID copy and a bank statement before submitting your application electronically or in person.

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To set up a direct debit You sign an agreement called a Direct Debit Request (DDR). This agreement tells your bank (or financial institution) to deduct money from your account to pay the merchant. The merchant cannot deduct money from your account without a properly authorised Direct Debit Request.
How to establish a direct debit mandate Choose a direct debit provider: Select a payment service provider that offers direct debit services. Create your mandate form: Design a direct debit mandate form. Obtain customer authorization: Have your customers complete and sign the mandate form.
Debit Authority is a mandate from the common customer authorizing the bank to lonk their account(s) to a specific Client for the purpose of their account being directly debited by the Client for the services rendered/product sold or to be rendered/sold subject to a maximum limit per a specific period.
No action required by the payer: Once a direct debit is set up and authorized, the customer does not have to do anything to pay the business. The business debits the payment amount automatically at the pre-agreed date or time period.
It minimises the risk of fraudulent or unauthorised debit orders going off on your account. Your once-off approval will remain in place for the duration of your debit order payment term.

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Mandates must: Be on a company letterhead. Contain the Abbreviated Name reflecting the trading name of the user, that will appear on the bank statement of the person being debited. Be retained for a period of 7 years after the last debit order transaction.
Heres how: Log in with your app PIN, fingerprint, or Nedbank ID. Tap your account and select Debit orders. Go to Mandates to authorise. Select the pending DebiCheck mandate. Review the DebiCheck details. If everything looks good, tap Authorise.

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