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What is social software in the workplace?

Social software, also known as social apps or social platform includes communications and interactive tools that are often based on the Internet. Communication tools typically handle capturing, storing and presenting communication, usually written but increasingly including audio and video as well.

How can social software enhance communications?

Social software enhances communication by giving consumers and organizations a vehicle to present themselves and voice their opinions.

What is the meaning of social software?

Gartner defines social software as the tools that encourage, capture, and organize open and free-form interaction between employees, customers, and partners.

What is meant by social software?

Gartner defines social software as the tools that encourage, capture, and organize open and free-form interaction between employees, customers, and partners. It is a socializing technologysometimes also referred to as Enterprise 2.0that enables a grassroots approach to creating and exploiting collective knowledge.

What are the examples of social software?

Some examples of social software include email, Facebook, Skype, instant messaging, web blogs, and chat rooms. Any communication tool that handles the capture, storage, and presentation of communication is social software.