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The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical needs. Learn more in a short video. Customers interested in the program will find eligibility and application details on this page.
Medical Baseline customers on the Electric Home (E-ELEC) rate may be eligible to receive 12% discount (D-MEDICAL) on their electric charges.
PacifiCorp is part of MidAmerican Energy Holdings Company, and serves approximately 1.7 million customers as Rocky Mountain Power in Utah, Wyoming and Idaho and as Pacific Power in Oregon, Washington and California.
The Medical Baseline Program offers assistance to residential PGE customers who depend on power for certain medical needs. This includes: An additional monthly allotment of energy or a discount depending on your rate. Please note that only certain rate plans are eligible.
How Does Medical Baseline Work? All residential customers receive an allotment of energy every month at the lowest price available on their rate called the Baseline Allowance. Customers who are eligible for Medical Baseline receive an additional allotment of electricity and/or natural gas per month.
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Pacific Power serves customers in Oregon, Washington and California. Rocky Mountain Power serves customers in Utah, Idaho and Wyoming.
You may be eligible if you use medical equipment or have a medical condition with specific heating or cooling needs (e.g., multiple sclerosis, scleroderma or other medical conditions that require heating or cooling to sustain life or prevent medical deterioration).
If the extra 16.438 kWh per day does not meet your medical needs, you may apply for Additional Medical Baseline Quantities, as explained in Part F below. Residential customers on electric rates without a baseline may be eligible to receive D-MEDICAL, a monthly flat rate 12% discount, on their electric charges.

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