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Santander bereavement closure form

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The document is a Bereavement Instruction Form from Santander, designed for notifying the bank of a customer's death. It outlines the process for closing accounts or transferring ownership of investment products, requiring completion of the form and submission of necessary documents like a death certificate and identification. The form includes sections for details about the deceased, customer representatives, account information, and payment instructions for funeral expenses. It also emphasizes data protection and the handling of personal information during this process.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Do you have to inform bank when someone dies?

When to do this? This is one of the first tasks youll need to complete. Once you have a death certificate, contact the bank or building society so they can temporarily freeze any payment in or out of the account. Joint bank accounts can continue to be used as normal.

Who notifies the bank when someone dies?

The executor named in the will can do this, or if no executor has been nominated, the administrator (main beneficiary). Theyll contact the bank in question with proof of death to begin the process. The Death Certificate is typically accepted as proof.

What happens to a Santander bank account when someone dies?

In line with our Terms and Conditions, we will automatically transfer ownership of the account(s) to the surviving account holder(s) upon receipt of an acceptable death certificate. The account number(s) will remain the same however the account(s) will be renamed to the name(s) of the surviving account holder(s).

How do I tell Santander about a death?

You can call our dedicated Bereavement team on 0800 587 5870 (lines are open Monday to Friday 9am to 5pm), if calling from abroad +44 01908 520814 Option 3, or you can write to us at: Bereavement Assist, PO Box 524, Bradford BD1 5ZH. If youre a Santander Business customer, please go to page 11.

When should you contact the bank when someone dies?

First, the executor you appointed must notify your bank youve died as soon as possible by providing proof, usually in the form of a death certificate.

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How do I notify Santander of a bereavement?

Call our dedicated bereavement team You can get in touch with our bereavement team on 0800 587 5870 and theyll be able to talk you through how to deal with the financial side of things if the deceased was a Santander customer. If dialling from abroad, please call us on: +44 1908 520814 option 3.

Does Social Security notify banks of death?

Nonetheless, Social Security payments are sometimes sent after someones death, and the payment must be returned. Returning the check requires Social Security to contact the bank that received the payment. Receiving that request from Social Security is another way the bank can learn if an account holder died.

What documents are needed for Santander bereavement?

An original or certified copy of the death certificate. Proof of your identification or confirmation of your account details if you hold an account with us. Depending on the business type, we may ask for some additional documentation.

Who can tell a bank someone has died?

This includes transactional accounts, term deposits, credit cards and loans. Banks wont necessarily know that a customer has died, so it is important to notify the bank as soon as possible. Anyone can notify the bank but typically this responsibility would fall on the next of kin or the estate representatives.

How soon after someone dies should you notify the bank?

The deceased person is likely to have ongoing standing orders and direct debits, so its best to notify these organisations of the death as soon as possible to avoid receiving letters demanding outstanding payments.