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.optumrx.com Prescription Solutions by OptumRx, the company that administers our health plans pharmacy benefits, has completed its name change to OptumRx. They are now OptumRx. The change reflects its rebranding as an OptumTM company. Optum is a leading provider of integrated health services.
Getting a prescription filled Writing a paper prescription that you take to a local pharmacy. Calling or faxing a pharmacy to order the medicine. Sending your prescription to the pharmacy by way of a computer that is linked to the providers electronic medical record (EMR)
Medicines are controlled substances and are subject to strict regulations. Prescription medications may only be mailed by Drug Enforcement Administration (DEA) registered distributors. Similar regulations apply to some over-the-counter medications.
If you need a list of the prescriptions you filled through OptumRx, you can view and print this information from your online account at .optumrx.com by logging in and selecting Claims History or by contacting customer service at the telephone number located on your health or pharmacy benefit plan ID card.
After your order is processed, your medication is sent safely and securely with free standard shipping, which you can expect to get in three to five days. Questions about your medication? Theres no need to wait in line to have them answered. Call from anywhere and our pharmacists are ready to help 24/7.
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(OptumRx Mail Service) 6800 W 115th St, Suite 600 Overland Park, KS 66211-9838 NCPDP: 1718634 Call 1-800-791-7658 Provide a verbal prescription directly to an Optum Rx provider dedicated pharmacist. Fax 1-800-491-7997 Send a complete prescription using the Physician Fax Form.
How to set up medication delivery Get started. Sign in or register for a new account with Optum Home Delivery. Get it filled. Transfer a prescription or have your prescriber send us a new one. Get it delivered. Once your prescription is processed, your delivery should arrive in 3-5 business days.

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