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Please tape small receipts on a full size sheet of paper. Failure to complete all sections of this form may result in claim processing delays. Medical Dental Maternity Vision Wellness Please refer to your policy documents to verify the cover available through your Plan* Important Note Please ensure Your Claim Form is completed in full and returned within 180 days of the treatment date. 1. Member Information Must be completed* Policy Name Member s Name Member s Date of Birth Street Address City ...

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How long does it take Aetna to approve a claim?

If we had to approve your claim before you got care, we will decide within 30 days of getting your appeal. For other claims, well decide within 60 days.

Why did Aetna deny my claim?

If your health or disability benefits have been denied, Aetna may have claimed the following: The procedure is merely cosmetic and not medically necessary. The treating physician is out of network or out of plan. The claim filed was for a medical condition that isnt authorized or covered.

How do I submit a secondary claim to Aetna?

0:03 3:26 How to Submit Secondary Aetna Claims on Availity - YouTube YouTube Start of suggested clip End of suggested clip Section. Now if you look under patient registration. And you research your patient there first theyMoreSection. Now if you look under patient registration. And you research your patient there first they will appear in the drop down section where it says type to search. Here.

Does Aetna accept corrected claims electronically?

You can submit corrected and voided claims electronically. Just include the originally assigned claims number. Include a procedure code description for codes not otherwise classified or listed.

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