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You have the right to choose a tenant using income information, credit checks, credit references, rental history, guarantees, and similar business practices as prescribed in the Ontario Human Rights Code regulations.
To file a complaint, we invite you to call 514 868-5999 Monday to Thursday, 8:30 a.m. to noon. If you wish to meet with an agent from the Complaints Office, you must first make an appointment by calling this same number.
Harassment. Under the Residential Tenancies Act, 2006 it is an offence: for a landlord (or someone acting on behalf of a landlord) to do things that would interfere with a tenants ability to enjoy living in their rental unit. to threaten, interfere with, or harass a tenant to move out of a rental unit.
If you have a complaint about your landlord or your tenant, contact the Landlord and Tenant Board at 1-888-332-3234 or visit TribunalsOntario.ca/ltb. If you have a human rights complaint, contact the Human Rights Tribunal of Ontario at 1-866-598-0322 or visit TribunalsOntario.ca/hrto.
Harassment. Under the Residential Tenancies Act, 2006 it is an offence: for a landlord (or someone acting on behalf of a landlord) to do things that would interfere with a tenants ability to enjoy living in their rental unit. to threaten, interfere with, or harass a tenant to move out of a rental unit.
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Regardless of the type of complaint youre faced with, remember to: Listen to the tenant and truly understand the complaint. Not belittle or dismiss the complaint. Respond to the complaint quickly. Communicate the steps you take with the tenant.
Regardless of the type of complaint youre faced with, remember to: Listen to the tenant and truly understand the complaint. Not belittle or dismiss the complaint. Respond to the complaint quickly. Communicate the steps you take with the tenant.
If you make a complaint to the Unit, they can call your landlord and try to get the harassment to stop. In serious cases, they can lay charges that have to be dealt with in criminal court. For more information, you can contact the Unit at 1-888-772-9277 or go to their web site at .
Under the Residential Tenancies Act, all claims under $25,000 must be heard by the Board. Claims over $25,000 may proceed in the Superior Court of Justice; however, the Residential Tenancies Act imposes a one-year limitation period for the commencement of such a lawsuit.

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