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MetLife pet insurance insurance is reimbursement-based, meaning youll pay up front for your pets medical expenses and submit a claim for reimbursement for problems covered by your policy. You can select a reimbursement level of: 70% 80%
Your pet insurance provider will usually pay out within seven to 10 days of you submitting a claim. If you need the money urgently, try and talk to your provider to see if they can speed up the process for you.
You could receive reimbursement within days, or it might take up to a month. Payment can be as a check or a direct deposit to your bank account. You can contact customer care to inquire about the status of your claim.
The plans can pay out for vet fees from as little as 1,000 and up to 15,000, like our Purely Pets lifetime dog insurance policy.
Pet insurance plans dont offer immediate coverage. Pet insurance typically includes waiting periods for coverage, including for accidents, illnesses and specific ailments, such as orthopedic, hip dysplasia and knee injuries.
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Your pet insurance provider will usually pay out within seven to 10 days of you submitting a claim. If you need the money urgently, try and talk to your provider to see if they can speed up the process for you.
Take your pet to the vet and pay the bill, then send your claim to us. You can file by using our mobile app, online portal, email, fax or mail, and well process your claim within 10 days. Then, youll receive reimbursement5 by check or direct deposit if the claim expense is covered under the policy.
In order to make a claim all supporting documentation, medical records and full clinical history (from all vets) and a full and complete claim form must be supplied within 90 days of the first treatment made.

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