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Dental receptionists greet people at a dentists office, assist clients, schedule appointments and perform other administrative tasks. You may work for a dentists office or for a dental distribution or manufacturing company. You may also be called an admitting clerk, appointment clerk or information desk clerk.
Dental receptionists greet people at a dentists office, assist clients, schedule appointments and perform other administrative tasks. You may work for a dentists office or for a dental distribution or manufacturing company. You may also be called an admitting clerk, appointment clerk or information desk clerk.
A dental receptionist ensures that a dental offices operations run smoothly so dental professionals can concentrate on patient care and dental treatment. The Responsibilities of a Dental Receptionist Include the following: Greeting patients as they arrive and answering the phones.
Youll find this role goes by many different titles, sometimes customer service representative, dental receptionist, front desk agent, medical office assistant, patient coordinator, office manager, or even patient service representative.
Dental receptionists should be astute listeners and wary of the small details that patients reveal which will allow the practice dentist to better solve their problem. To best understand their needs you should probe thoroughly rather than taking their first answer as final.
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They work closely with both the dental hygienists and dentists. While both of them have the same responsibilities, there are two types of dental assistants: registered dental assistant (RDA) and certified dental assistant (CDA).
10 Tips to Train a Successful Dental Office Receptionist 1) Smile! 2) Have a Notepad Ready. 3) Confirm the Details. 4) Answer the Phone Promptly. 5) Refer to People by Their Name. 6) Avoid Saying I Dont Know 7) Always Be Polite. 8) Take a Moment to Decompress.
Effectively managed all front desk tasks and procedures to ensure proper office workflow. Acted as a liaison between dentists, hygienists, and patients. Discussed treatment plans with patients and scheduled appointments ingly. Calmly handled heavy phone and waiting room volumes.

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