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Your doctor or provider can contact UnitedHealthcare at 1-800-711-4555 for the Prior Authorization department to submit a request. The plan's decision on your request will be provided to you by telephone and/or mail.
Call the phone number on your member ID card or sign in to your health plan account and review your benefits to learn if prior authorization is needed.
A decision on a request for prior authorization for medical services will typically be made within 72 hours of us receiving the request for urgent cases or 15 days for non-urgent cases.
Retroactive Authorization request: \u2022 Authorization will be issued when due to eligibility issues. after an appeal is filed. UHC often doesn't receive complete clinical information with an authorization to make a medical necessity determination.
Retroactive Authorization request: \u2022 Authorization will be issued when due to eligibility issues. after an appeal is filed. UHC often doesn't receive complete clinical information with an authorization to make a medical necessity determination.

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Go to UHCprovider.com and click Sign In in the upper right-hand corner. Sign into the portal using your One Healthcare ID and password. In the menu, select Documents & Reporting. Then click Document Library.
Prior authorization is not required for emergency or urgent care. Note: If you are a network provider who is contracted directly with a delegated medical group/IPA, then you must follow the delegate's protocols.
Updated January 24, 2022. A UnitedHealthcare prior authorization form is used by physicians in the instances they need to prescribe a medication that isn't on the preferred drug list (PDL). Person's covered under a UnitedHealthcare Community Plan (UHC) have access to a wide range of prescription medication.

united healthcare prior authorization form pdf