Au nsw fair trading 2025

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  1. Click ‘Get Form’ to open the au nsw fair trading document in the editor.
  2. Begin by filling in your personal details. Enter your title, name, address, suburb/town, state, phone numbers, and preferred contact time. Ensure all fields are completed accurately for effective communication.
  3. Next, provide the retailer or supplier's details including their name, ABN, address, and contact information. This section is crucial for identifying the party involved in your complaint.
  4. In the 'Details of Complaint' section, specify the date you approached the retailer or supplier and summarize your interactions. Clearly articulate what resolution you seek from them.
  5. Complete the demographic questions regarding age group, Aboriginal or Torres Strait Islander origin, disability status, language proficiency, and whether you are a carer/advocate. These responses help tailor assistance.
  6. Finally, review your declaration statement and sign it digitally before submitting. Attach any necessary documents as instructed to support your complaint.

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NSW Fair Trading is trusted and effective As the state regulator, NSW Fair Trading focuses its capabilities and resources on action that best promotes fairness and transparency, and addresses conduct that is anti-competitive or harmful to consumers or business.
If you have a problem with a business, trader, landlord or tenant, these three steps may help you resolve it. Talk it over. Speak or write to your supplier and explain how you want the situation resolved. Find out more information. Make a complaint.
Fair Tradings role in compliance We safeguard consumer rights and investigate alleged breaches of the legislation we administer. In doing so, Fair Trading also seeks to educate and engage with both consumers and traders on issues that affect their rights and obligations.
NSW Fair Trading is responsible for the administration of consumer protection laws in NSW. It aims to achieve fairness for all in the marketplace by undertaking a range of activities, including: giving consumers and traders information about their rights and responsibilities and Fair Trading services.
A range of fair trading services are available from Service NSW Centre locations throughout Sydney and regional NSW.

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An Act to regulate the supply, advertising and description of goods and services. This Act constitutes the main law covering business behaviour in NSW.
As the state regulator, NSW Fair Trading focuses its capabilities and resources on action that best promotes fairness and transparency, and addresses conduct that is anti-competitive or harmful to consumers or business.
giving consumers and traders information about their rights and responsibilities and Fair Trading services. helping to resolve consumer complaints and disputes. licensing businesses, contractors, tradespeople and property professionals. registering associations and co-operatives.

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