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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Checks are valid for one year. To replace a check that is: Less than three years old from date of issue, contact us. More than three years old from date of issue, fill out the Uncashed Benefit Payment Check or Unclaimed Electronic Benefit Payment Claim Form (DE 903SD) (PDF).
Check your inbox and junk mail for an email from Money Network that has information about why the payment was not deposited along with a trace number. Contact your bank and give them the trace number. If your bank has no record of receiving your deposit, call Money Network at 1-800-684-7051.
Call Us. Call 1-866-333-4606 and select Menu Option 1 to get information on your most recent payment. Payment information is updated daily at 6 a.m. (Pacific time). If you submit your certification by phone, your payment will generally be deposited on to your EDD Debit CardSM within 24 hours.
Receive checks by mail and decide when and where you deposit or cash them. No fees to receive your check by mail. Privacy and control of your personal bank information. Deposit anytime and anywhere by ATM, at your preferred bank, or cash it at a location of your choosing.
Your benefit year ends 12 months after the start date of your claim. You cannot be paid for weeks that fall outside of your benefit year, even if there is a remaining balance on your claim.

People also ask

I just found an old State Disability Insurance check that I forgot to deposit. Can I still cash it? Checks are valid for one year. If your check has expired, contact us for benefit payment instructions.
While an employment background check doesnt technically expire, some of the information can become outdated. Its important to note that an employment background check is a snapshot in time of an employees background information. Some of this information can change post-hire and should be checked regularly.

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