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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I get my NSI number?

Finding your NSI number Youll find your NSI number on any letter youve had from us since you registered for our online banking service. You can quickly get a reminder of your NSI number online, using your name, date of birth and postcode.

How do I access my premium Bond account?

Premium Bonds If youre registered to manage your savings online or by phone, simply log in or call us. Not registered? You can easily withdraw money from yours or your childs Premium Bonds without needing to create an online profile. All you need to do is fill out a quick online form.

Why cant i log into NSI?

You need to update your browser from time-to-time to make sure your browsing experience is secure and works correctly. Our online service works with most commonly used browsers and devices, but some browsers and older versions are not compatible.

How do I open an NSI account?

Simply complete an application form and send it to us, with a cheque payable to NSI. If you or a child youre buying for already have some Premium Bonds, you can buy via bank transfer (including standing order).