DS-86 Statement of Non-Receipt of a Passport - Ace Passport Services 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by selecting the document type you are reporting: either 'Passport Book' or 'Passport Card'.
  3. Fill in your personal details, including your last name, first name, middle name, and date of birth. Ensure accuracy as this information is crucial for processing.
  4. Provide your home and work telephone numbers for contact purposes.
  5. Confirm your mailing address by entering your street address, apartment number (if applicable), city, state, and ZIP code.
  6. Indicate where you filed your previous application by checking the appropriate box (e.g., Clerk of Court, Passport Agent).
  7. Certify that you have not received the passport by signing and dating the form at the bottom.

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This form must be mailed to the passport agency that originally processed your application. To obtain the address of that agency please call the National Passport Information Center at 1-877-487-2778 (TDD: 1-888-874-7793).
If one parent or legal guardian is unable to appear in person to execute the minors application, such parent must provide a notarized statement/affidavit giving consent to the issuance of a U.S. passport to the minor.
Go to a passport acceptance facility such as a post office, library, or local government office. Check with the facility to see if you need to make an appointment. Traveling in less than 3 weeks? Make an appointment to apply at a passport agency or center.
Any other U.S. state or Canadian territory: Send a passport renewal application by mail to the National Passport Processing Center, Post Office Box 90155, Philadelphia, PA 19190-0155.
DS-86 Statement of Non-Receipt of a U.S. Passport Submit this form only if the U.S. Department of State has completed and mailed your passport and you did not receive it within 10 days of mailing.

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Current Processing Times Routine4 to 6 weeks Expedited 2 to 3 weeks Urgent Must make an appointment and have international travel within 14 calendar days

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