Cimb dispute form 2025

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Versions Form popularity Fillable & printable
2020 4.8 Satisfied (138 Votes)
2018 4.3 Satisfied (118 Votes)
2013 4.4 Satisfied (90 Votes)
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However, theres a catch: you need to dispute charges within 60 days from when the purchase appeared on your statement. Since thats a relatively small timeline, make sure you regularly review your credit card account for signs of billing errors.
If you havent received the goods or services, or the business cancelled your goods or service. If the received goods/services are not as described. If you paid with a different method of payment. If youd like the documentation for your personal records.
Dispute, report, or cancel a payment Step 1: Check if the transaction is complete. A transaction cant be disputed until its complete. Step 2: Check if the transaction was made by someone you know. Step 3: Dispute or report an unauthorized payment.
Customer Help Centre Consumer Contact Centre. Available 24 hours. +603 6204 7788. Preferred Contact Centre. Available 24 hours. Local: 1300 885 300. Overseas: +603 2295 6888. Connect With Us Digitally. Share your feedback via our digital channels. Message us via feedback form. Write To Us. Send your letter to: CIMB Bank Berhad /
Common reasons for disputes Fraud: The transaction was deemed to be fraudulent. Cardholder: The product was defective, the service was not as described or the cardholder didnt receive the product or service. Processing: Errors were made in processing, like duplicate or incorrect charges.
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Log in to Online Banking and select the account with the transaction youd like to dispute. 2. Select the transaction, then select the Dispute this transaction link and follow the instructions. Once your claim has been submitted, you can check the status of your claim in the mobile app or on your computer.
If you or your supplementary cardholders dont recognise a transaction, make sure to follow the below steps: Put a permanent block on your card right away through Mobile or Online Banking. This can be done within seconds. Call our 24/7 dedicated line at +971 600 54 0000 and raise a dispute with our Call Centre agent.

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