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aetna medicare provider complaint and appeal form Preview on Page 1

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If you receive a denial and are requesting an appeal, youll request a medical appeal. You can call us, fax or mail your information. Call: 1-800-245-1206 (TTY: 711), 7 days a week, 8 AM to 8 PM.
Within 45 business days of receiving the request, depending on the matter in question, and if review by a specialty unit is needed.
Timely Filing Requirements of Claims New claims must be submitted within 180 calendar days from the date of service. Claims will deny if not received within the required time frames. Corrected claims must be submitted within 365 days from the date of service.
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