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Disputing a credit card charge Fraudulent charges on your bill can be disputed by calling your credit card issuer or filing a dispute online. This is typically a quick process where the issuer will cancel the credit card in question and issue a new one.
Disputes Contact details. Credit card dispute. 087 575 1111. Debit card disputes call centre. 087 575 9404. Follow up lodged disputes. 011 352 9904. Email. fnbcard@fnb.co.za. Dispute forms. Download and complete the relevant document(s) to report disputes. Dispute form [0.790 KB]
Debit order Disputes You have the power to reverse and/or stop unauthorised debit orders for amounts of R200 or less anytime, anywhere via the FNB Banking App, Cellphone Banking or Online Banking. You will receive immediate reversal on an unauthorised debit order if you dispute it within 40 days of the transaction.
The bank dispute process begins when a cardholder identifies a transaction they want to challenge, then contacts their bank or network to question the charge. This can happen in a few different ways, depending on the banks policies. Some still require cardholders to call their local branch.
Debit order Disputes You will receive immediate reversal on an unauthorised debit order if you dispute it within 40 days of the transaction. If you have an unauthorised debit order for an amount greater than R200 and would like to dispute it, you can call 087 575 9404 or visit your nearest branch for assistance.
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People also ask

Steps to Dispute Credit Card Billing Errors Contact the merchant and ask them to fix the error. Submit a dispute in writing to your credit card issuers billing inquiries department if the merchant refuses to fix the error. Wait for your cards issuer to investigate the situation and make a judgment.
Can I dispute a credit card charge I willingly paid for? You should never dispute a credit card charge you willingly paid for. Not only is doing so unethical, but you wont be able to keep the initial credit you receive if you dont deserve it.
How long does it take to reverse money at FNB? If it is a major bank, usually, the whole process should be completed, all things being equal, within five working days after the bank receives the initial instruction. But if the recipients bank is a smaller one, you should expect feedback within ten working days.
Ask the company if it will reverse the charge. If youre not satisfied with the merchants response, you may be able to dispute the charge with your credit card company and have the charge reversed. This is sometimes called a chargeback. Contact your credit card company to see whether you can dispute a charge.
Fraudulent charges on your bill can be disputed by calling your credit card issuer or filing a dispute online. This is typically a quick process where the issuer will cancel the credit card in question and issue a new one.

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