Fnb dispute form 2025

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  1. Click ‘Get Form’ to open the fnb dispute form in the editor.
  2. Begin by filling in your personal information. Enter your Cardholder Name, Surname, Contact Number, Email, and only the first 7 and last 4 digits of your Card Number. Also, provide your Account Number.
  3. In the Transaction Information section, specify the Merchant/ATM Name, Transaction Date, and Amount. Clearly indicate the reason for your dispute by selecting one of the provided options and attaching any necessary documentation.
  4. Complete the Your Declarations section by signing and dating the form. Ensure that all information is accurate to avoid delays.
  5. Finally, submit your completed form via email to debitcarddisputes@fnb.co.za or fax it to 011 699 0885.

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Log in to Online Banking and select the account with the transaction youd like to dispute. 2. Select the transaction, then select the Dispute this transaction link and follow the instructions. Once your claim has been submitted, you can check the status of your claim in the mobile app or on your computer.
1.13 How long does a successful dispute take? a) If you dispute a debit order collection within 40 (forty) days, the money will be reversed into your account within a period of up to 2 (two) days. b) You will receive an SMS when the dispute is logged, the debit order will either be refunded or declined.
As soon as you notice unauthorized activity, please contact Dispute Resolution by: Service Request. Log into Digital Banking. Call 254-554-6699 or 800-677-9801 for First National Bank Texas or 800-903-7490 for First Convenience Bank. Select 1 for English or 2 for Spanish.
How do I report unauthorized transactions? Please contact your local branch or our Customer Contact Center (1-800-555-5455) as quickly as possible during regular business hours to report fraudulent transactions.
Use Online Banking Login to your Online Banking profile and select My Bank Accounts to view a list of your accounts. Select your debit order account and then My Debit Orders. A list of your debit orders will be displayed. Select the reason for disputing the debit order and then select Reverse or Stop.
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