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Appendix V - Focus Groups Report - Computing at Cornell - Cornell

Appendix V - Focus Groups Report - Computing at Cornell - Cornell 2025

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The document is a comprehensive report on the focus group research conducted by Cornell Information Technologies (CIT) regarding the effectiveness of public and instructional computing facilities at Cornell University. It outlines the methodology, findings, and suggestions for improving the academic computing environment based on feedback from students and faculty. Key issues identified include an imbalance in computer platforms (PCs vs. Macs), inadequate maintenance of kiosks, overcrowding in labs, and a lack of awareness about available resources. Recommendations include better resource allocation, improved lab environments, and enhanced communication between CIT and users to meet evolving academic needs.

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