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Does the post office take complaints seriously?

The USPS Office of the Inspector General (OIG) primarily investigates complaints about misconduct or criminal activity on the part of USPS employees or contractors. These crimes typically include such things as fraud, embezzlement, or theft or destruction of mail.

How do I file an EEO complaint with USPS?

To begin the precomplaint process, you must contact the Postal Service Equal Employment Opportunity Office through the online Postal Service EEO efile application at or by writing to: NEEOISO EEO Contact Center, PO Box 21979, Tampa, FL 33622-1979, within 45 calendar days of the alleged

What do postal inspectors investigate?

Postal Inspectors investigate any crime with a nexus to the mail. These crimes include mail theft, mail fraud, financial fraud, identity theft, robberies and burglaries of postal facilities, assaults and threats on postal employees, investigations of dangerous and prohibited mails, narcotics, cybercrime and much more.

Are USPS complaints Anonymous?

The preferred method for filing a complaint with our office is to use our online complaint form. A complainant may request confidentiality to protect their identifiable information or may request anonymity and not provide any identifiable information.

Who investigates the post office?

To protect the mail and to maintain the integrity of postal processes and personnel, the Postal Service relies on the investigative efforts of OIG special agents. These special agents federal law enforcement officers investigate internal crimes and fraud against the Postal Service.

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