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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Contact Member Services at 800.877. 7195 for help submitting a claim online or by mail. You dont need to fill out a claim form when you see a VSP network eye doctor or provider. The doctor or provider will submit the claim directly to VSP for processing after your appointment.
Please allow up to 10 business days (plus mailing time to and from VSP) for us to process your reimbursement.
How do I find my Vision Benefit Statement (VBS) or Explanation of Benefits (EOB)? Create an account log into your account and select the Benefits tab. Once on the Benefits tab, select the Benefit History tab.
Yes. Youll get 20% savings on any additional glasses or sunglasses, including lens enhancements, from a VSP network doctor within 12 months of your last WellVision Exam. Can I get non-prescription sunglasses? The VSP Individual Vision Plan can only be applied towards prescription glasses and sunglasses.
We process your claim typically within seven (7) business days of submission, and send the reimbursement amount to your payroll department. Your payroll department will reimburse you via their standard payroll process.
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People also ask

You typically have 12 months from the date of service to submit for reimbursement. Failure to submit your out-of-network claim within 12 months of the date of service may cause your claim request to be denied. Please allow up to 10 business days (plus mailing time to and from VSP) for us to process your reimbursement.
Most VSP members can use their benefit to buy eyewear online at Eyeconicincluding stylish frames, lens enhancements, and contacts. Its the only online store where qualifying VSP members can apply their vision benefit to their order and enjoy in-network savings.
Claims and Reimbursement Contact Member Services at 800.877. 7195 for help submitting a claim online or by mail. You dont need to fill out a claim form when you see a VSP network eye doctor or provider. The doctor or provider will submit the claim directly to VSP for processing after your appointment.
Can I use my insurance to order prescription glasses sunglasses online? Yes, many insurance plans allow you to use your benefits to shop online. Search for your insurance provider above to see if youre eligible.
If you prefer to submit your claim via mail, please contact Member Services at 800.877. 7195 to obtain a VSP Member Reimbursement Form. Once you have completed the requested reimbursement form, please mail it to Vision Service Plan, attention Claims Services PO Box 385018 in Birmingham, AL 35238-5018.

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