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Personal trainer cancellation policy template

24 HOUR CANCELLATION POLICY - Private Personal Trainer - privatepersonaltrainer 2026

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The document outlines a 24-hour cancellation policy for training appointments, stating that clients must provide at least 24 hours notice to avoid being charged for a session. If a client cancels within this timeframe but can reschedule the same day, they will not be charged. The policy aims to minimize no-shows and protect the trainer's income. It also includes terms regarding package non-refundability, validity, and fees for bounced checks.

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Click ‘Get Form’ to open it in the editor.
Read through the cancellation policy carefully to understand the terms regarding appointment cancellations and rescheduling.
Locate the section that states, 'I have read and understand the cancellation policy.' Click on the line provided to add your signature.
Enter the date next to your signature in the format ___/___/___ to indicate when you acknowledged this policy.
Find the area designated for the trainer's signature. Ensure that Aaron Petrosino, CPT, signs and dates this section as well.
Review all entries for accuracy before saving or exporting your completed document.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the cancellation policy for personal trainers?

A reasonable cancellation policy typically requires clients to notify the trainer of a cancellation or rescheduling at least 24 hours in advance. This policy respects both the trainers time and the clients schedule while allowing flexibility for emergencies.

What is an example of a 24 hour cancellation policy?

Its common to require a 24-hour or 48-hour notice before canceling an appointment or scheduled service, but this can vary based on your business model. Decide on the cancellation fees: Clearly state what kind of fees you will charge. You can include a late cancellation fee as well as a no-show fee.

What is a reasonable cancellation policy?

Tell the trainer that youd like to end all services, and thank them for their time. A text message or email to the trainer should suffice. If youre signed up with a commercial gym trainer youll likely have to go in and cancel in person with the clubs personal training manager.