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Your credit card company will likely remove the charge from your statement during the dispute process. You won't need to pay it until a decision is reached regarding the dispute, and if you win, you won't need to pay it at all.
Ask the company if it will reverse the charge. If you're not satisfied with the merchant's response, you may be able to dispute the charge with your credit card company and have the charge reversed. This is sometimes called a chargeback. Contact your credit card company to see whether you can dispute a charge.
A dispute occurs when a cardholder contacts their card issuing bank and demands to have their money returned. Disputes are a feature of the Visa, Mastercard and American Express card networks intended to protect cardholders from fraudulent activity.
If the bank sees a valid reason for the dispute, it can reverse the charge and refund the customer's money. The initial refund is usually temporary, while the bank reviews the dispute and contacts the merchant. The merchant will then have a chance to respond or provide evidence.
Quick facts: Fraudulent charges: Call your credit card issuer, ask it to remove the charges and request a new card. Billing errors: Contact the merchant first to try to resolve the issue, then reach out to your credit card issuer to dispute the charge if you're unable to resolve it directly.
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People also ask

Can I dispute a credit card charge I willingly paid for? You should never dispute a credit card charge you willingly paid for. Not only is doing so unethical, but you won't be able to keep the initial credit you receive if you don't deserve it.
Can I dispute a credit card charge I willingly paid for? You should never dispute a credit card charge you willingly paid for. Not only is doing so unethical, but you won't be able to keep the initial credit you receive if you don't deserve it.
You can dispute credit card charges with your issuer for three reasons under the Fair Credit Billing Act: Someone else used your card without permission. Say a fraudster charged a big-screen TV to your card. ... There was a billing error. ... You've made a good-faith effort to resolve a problem with the merchant.
If you paid using a Visa debit or pre-paid card The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.
You can dispute credit card charges with your issuer for three reasons under the Fair Credit Billing Act: Someone else used your card without permission. Say a fraudster charged a big-screen TV to your card. ... There was a billing error. ... You've made a good-faith effort to resolve a problem with the merchant.

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