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In this video, Richard Koberger demonstrates how to build estimate and proposal templates using the new Builder feature in ServiceTitan. He clarifies that the video serves as a high-level tutorial and not a comprehensive guide, intending to complement the resources available in ServiceTitan Academy and the knowledge base. The tutorial begins with navigating to the price book in ServiceTitan, where users can find a new "templates" tab. If the tab is not visible, users are advised to contact their customer success manager (CSM) to enable the feature. Upon first access, a pop-up will introduce what's new in estimate templates, offering a brief walkthrough of the functionality.