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Commonly Asked Questions about Maintenance Contracts

There are four predominant types of OM contracts. These are: full coverage contracts, full- labor contracts, preventive-maintenance contracts, and inspection contracts.
From that report: All factors considered, however, industry standard annual pricing is between 8 to 12% of the systems initial installed cost (e.g., if the system cost $100,000 to , annual service costs would likely be in the $10,000 range.
What are the different types of maintenance contracts? Annual maintenance contracts vs comprehensive maintenance contracts. Corrective maintenance. Preventive maintenance. Risk-based maintenance. Condition-based maintenance. Clear description of the services. Appropriate measure of service level. Flexible services and pricing.
What are the Major Elements of a Maintenance Contract? Business and customer name and contact information. Details of equipment being serviced or repaired. Contractor response and service completion time. Methods of payment accepted (cash, credit card, check, etc.) Payment plans (if applicable)
Most service contracts or extended service plans fall into one of six basic types: Date of Purchase Plans. These plans begin on the date the customer purchases the product and its extended warranty from the retailer. Extension Plans. Major Component Programs. Comprehensive Programs. Replacement Programs. Deductible Programs.
The most common types of AMCs are: AMC with rubber and plastic parts. AMC without rubber and plastic parts. AMC with chemical. AMC without chemical.
What are the types of service level agreements? Customer-level SLA. A customer-based SLA is an agreement that covers all of the services used by a customer. Service-level SLA. A service-level SLA is a contract that details an identical service offered to multiple customers. Multi-level SLA.
How to Create a Planned Maintenance Contract Full name and details of service provider and client. The type of maintenance. A disclosed scope of work. A service schedule. Payment terms. Warranties and guarantees. Information regarding legal disputes. Details on contract termination.