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Commonly Asked Questions about Cslb Complaint Forms

The CSLB website is also a great tool for investigating a contractors complaint history. When you are analyzing your search results using the Check a License function, you will be able to see some types of complaints if they have been made against the company.
Check a Contractor License or Home Improvement Salesperson (HIS) Registration. Look up a contractor license or Home Improvement Salesperson (HIS) registration to verify information, including complaint disclosure. Before hiring a contractor or signing a contract, CSLB recommends you read the Hiring a Contractor page.
The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the states construction industry. CSLB was established in 1929 and today licenses about 285,000 contractors in 45 different classifications.
There are three ways that you can file a complaint: Call to have a Complaint Form mailed to you 1-800-321-CSLB (2752), OR. Use the On-line Complaint Form, OR. Download and Print a Complaint Form.
By checking for formal complaints with a consumer agency you might spot a history of poor service. Search for complaints with the Better Business Bureau at BBB.org.
Issues with the general contractor Failing to show up. Not taking the time to do the job right. Not listening to or understanding requests. Leaving a mess.
Complaints against contractors may be filed with CSLB by homeowners, other contractors, subcontractors and employees. Other public agencies also may file complaints. Complaints within the boards jurisdiction involve failure of a licensed contractor to fulfill the terms of an agreement.