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What is the purpose of Consumer Affairs?

DCA is a regulator \u2013 DCA investigates consumer complaints on issues under its jurisdiction. If violations are found, license holders can face discipline that includes probation, suspension or revocation of a license, fines and citations, letters of reprimand, or cease and desist orders.

What does Consumer Affairs Victoria do?

Our key functions are to: provide information and advice to consumers, tenants, businesses and landlords on their rights, responsibilities and changes to relevant laws. register and license certain businesses and occupations. enforce and ensure compliance with consumer laws.

What is Consumer Affairs Australia?

Your local state and territory consumer protection agency, sometimes called 'consumer affairs' or 'fair trading', can provide you with information about your rights and options. They may also be able to help negotiate a resolution between you and the seller.

Where do I report consumer complaints?

Your consumer protection agency. The Federal Trade Commission (FTC). Your state attorney general. Econsumer.gov, if your purchase was with a foreign retailer.

What are the most common consumer complaints you know of?

Top 10 Most Common Consumer Complaints Telephone and mobile services. Consumer complaints included charges for calls to toll-free numbers, unauthorized switching of services (slamming), and misleading prepaid phone card offers. ... Foreign money offers and counterfeit check scams. ... Internet auctions.

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