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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Navigate to provider.carefirst.com and login. Select the Prior Auth / Notifications tab. Click Verify Authorization.
Call us at 1-800-MEDICARE (1-800-633-4227).
Use the Precertification Lookup Tool accessed through Payer Spaces in Availity. Call Provider Services at 1-844-421-5662.
The patient or their representative can contact their insurance company and provide the relevant information to start the Prior Authorization process. Its best to confirm with the healthcare provider if they have the information and are willing to submit the request.
If calling BCBSIL (800-572-3089) to initiate and submit an outpatient, office or home benefit preauthorization request, the IVR will request a procedure code to determine if the specific code(s) requires preauthorization before initiating the request.
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People also ask

Medicare and Medicaid claims: In general, participating providers are required to submit claims within 180 days of the service or discharge date for covered services provided to Blue Cross Community Health PlansSM, Blue Cross Community MMAI (Medicare-Medicaid Plan)SM and Blue Cross Medicare AdvantageSM members.

blue cross blue shield of illinois authorization form