Cigna eap billing 2025

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The document provides a comprehensive overview of Aetna Resources For Living, an Employee Assistance Program (EAP) designed to support members in managing personal and work-related issues. It outlines the program's philosophy, services offered, clinical information, quality assurance measures, provider relations, and reimbursement processes. The EAP aims to enhance employee well-being through accessible mental health resources, 24/7 support, and a holistic approach to care that addresses various life challenges.

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Click ‘Get Form’ to open the Cigna EAP Billing document in the editor.
Begin by entering the member’s name and date of birth in the designated fields. This information is crucial for identifying the member's account.
Fill in the authorization number provided to you, which is essential for processing claims accurately.
Indicate the number of EAP sessions available for billing. Ensure this matches what was authorized.
Complete any additional required fields, such as session dates and provider details, ensuring all information is accurate and complete.
Review your entries for accuracy before submitting. This helps prevent delays in reimbursement.
Submit your completed billing form through our platform by following the instructions provided at the bottom of the form.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the CPT code for Cigna EAP?

Also, if you have a Cigna Healthcare employee assistance program (EAP), call us first at 1 (877) 622-4327 . This way youll get full access to your benefits and the help of our Personal Advocates.

How to bill EAP in simple practice?

To add an EAP to your clients profile, follow these steps: Navigate to the clients Overview page. Click Edit Billing and Insurance. Scroll to Insurance info. Click + Insurance info. In the Payer field, select the EAP you recently added.

How to bill for EAP services?

Employee Assistance Programs (EAPs) are billed to the normal payer using a special service code. For example, if the EAP is under Aetna, bill to Aetnas normal payer ID using the EAP service code. If you dont know the service code to use, contact the payers EDI department directly.

What is the CPT code for EAP services?

An Employee Assistance Program (EAP) addresses challenges ranging from finding care for loved ones to dealing with legal issues and it comes at no cost to your employees.