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Faxes are a fast and reliable way to send medical records. Many providers already have the infrastructure to send and receive faxes, and some documents still require a physical signature or a paper copy.
Kaiser Permanente respects your right to file a complaint. If you have any questions, concerns or wish to file a complaint with us, please contact us at 1-800-464-4000 (TTY 711).
HIPAA Guidelines and How to be HIPAA Compliant Companies also had to allow patients to access reports covering who viewed their ePHI and under what circumstances. Per the Health and Human Services (HHS) Department, faxing is permissible between physicians offices when transmitting patient medical information.
Get medical advice and care guidance in the moment from a Kaiser Permanente provider at 1-833-KP4CARE (1-833-574-2273) or 711 (TTY). Same-day appointments are often available. Sign in to kp.org anytime, or call us to schedule a visit. Get quick online care for minor health problems.
Hospitals cannot provide any information over the phone about a patients past medical history if it is unrelated to the current medical condition, but can discuss treatment plans, drugs, and therapies with a caregiver over the phone provided the identity of the caregiver is verified.
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People also ask

Can you fax medical records? Yes, faxing is a secure and reliable method to fax medical records. Include a confidential fax cover sheet, the recipients information, and a confidentiality statement.
When taking a request for information to be faxed, staff should obtain the following information: Name, date of birth of the patient, medical record number (if possible) Information requested. Reason for request (e.g., continued care) Fax number of requesting party. Phone number of requesting party.
Records must be maintained for the period required by applicable law, but in no event less than seven years from the later of the date of service.

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