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Unless a dangerous condition exists or the customer requests disconnection, service shall not be disconnected on holidays or weekends, or the day immediately preceding a holiday or weekend, unless utility personnel are available on those days to take payments and reconnect service.
What is a switch-hold? A switch-hold means that you will not be able to buy electric- ity from another REP until your obligation has been met. The switch-hold will be removed after the past due amount owed to the REP has been processed.
Yes, you can switch electric companies in Texas if you owe money. However, you may have to pay a deposit with your new electricity company. And, if you have entered a payment arrangement with your electricity provider, you may have a switch hold on your account.
What is a switch-hold? A switch-hold means that you will not be able to buy electric- ity from another REP until your obligation has been met. The switch-hold will be removed after the past due amount owed to the REP has been processed.
Yes, you can switch electric companies in Texas if you owe money. However, you may have to pay a deposit with your new electricity company. And, if you have entered a payment arrangement with your electricity provider, you may have a switch hold on your account.
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Yes, you can switch electric companies in Texas if you owe money. However, you may have to pay a deposit with your new electricity company. And, if you have entered a payment arrangement with your electricity provider, you may have a switch hold on your account.
What is a switch-hold? A switch-hold means that you will not be able to buy electric- ity from another REP until your obligation has been met. The switch-hold will be removed after the past due amount owed to the REP has been processed.
Although permitted in Texas, switch-holds have been criticized by consumer groups who say they put state government in the heavy-handed position of becoming a bill enforcer for private companies.
How to remove a switch hold? A switch hold can be removed by paying any past due balance owed to your electricity company. Once the balance is paid in full it can take up to 72 hours to remove the switch hold.
What is a switch-hold? A switch-hold means that you will not be able to buy electric- ity from another REP until your obligation has been met. The switch-hold will be removed after the past due amount owed to the REP has been processed.

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