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Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available. Other UI phone numbers that may be helpful: Automated TeleCert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits.
Online: Log in to UI Online to apply for UI, appeal a denial, request weekly benefits, and more. Phone: 877-626-6800.
Massachusetts Department of Unemployment Assistance Contact To check your payment status by phone, call the Payment Status Line at (617) 626-6563.
617-626-6800: from area codes 617 and 781. You can schedule a callback online if you need to. For hearing impaired relay service, please call 711. Language Services are available through the TeleClaim Center upon request.
How to make an appointment. Visit mass.gov/RECappointment to make an appointment to visit the Boston Re-Employment Center. The center is open Monday through Friday from 8:30 a.m. to 4:30 p.m. Visit mass.gov/servicesnotavailableREC or call (877) 626-6800 for help with services the REC does not offer.
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People also ask

How do I file a claim? After a disaster, your affected state will publish information about DUA availability. As soon as possible, contact your states unemployment agency to file a claim for benefits. You can use the CareerOneStop Unemployment Benefits Finder to find the state agency you need.

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