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Consumer Complaint Form - Utah Division of Consumer Protection 2025

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The document is a Consumer Complaint Form from the Utah Division of Consumer Protection, designed for individuals to report issues with companies regarding consumer protection laws. It outlines the necessary information required from the complainant and details about the company being complained against, as well as sections for describing the complaint, resolution attempts, and important information regarding legal rights. The form emphasizes that filing a complaint does not guarantee resolution and suggests consulting an attorney for legal advice.

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Begin with Section 1: Your Information. Fill in your last name, first name, middle initial, mailing address, city, state, zip code, and contact numbers. Ensure all details are accurate for effective communication.
Proceed to Section 2: Information About the Company You Are Complaining Against. Enter the full name of the company, any alternate names, and their contact information including address and website.
In Section 3: Complaint Information, provide details about the product or service involved. Include purchase date, manufacturer details, account number, and payment method.
Section 4 requires you to describe how you initially contacted the business and where the transaction took place. Select all applicable options.
In Section 5: Details of Complaint, clearly describe your complaint or attach a separate document if necessary.
Finally, complete Section 6 regarding resolution attempts and any legal representation you may have. Attach relevant documents as instructed in Section 7 before submitting your form.

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2021	4.8 Satisfied (20 Votes)
2017	4.8 Satisfied (21 Votes)

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the best way to file a consumer complaint?

After a complaint is filed, it is reviewed by an attorney general representative who determines whether: The complaint is appropriate for mediation by the office. If it should be referred to another governmental entity that may be more suited to assist with the consumers complaint. Or both depending on the situation.

Where can I complain about companies?

The Office of the Consumer Goods and Services Ombud (CGSO) is the consumer goods and services industrys compulsory Ombud scheme, set up in line with the Consumer Protection Act.

How do I file a complaint against a business in Utah?

File a Complaint You will be able to attach all relevant evidence at the end of the complaint form process. Begin the official complaint process by clicking the Next button. If you have any questions prior to filling your complaint, you may call the division at (801)530‑6601 during normal business hours.

How do I file a complaint against a company in Utah?

Any aggrieved consumer can register his / her grievance by either calling the toll free number 1800-11-4000 or 1915 and talk to an agent or register himself once in the portal, get an userid and password and lodge his grievance himself attaching necessary documents, if any.

What are the grounds for filing a complaint?

Grounds for Filing a Complaint are: Adoption of unfair trade practice or a restrictive trade practice by the service provider; Defective goods, whether already bought or agreed to be bought by the complainant; Deficiency in Services, whether hired or availed or agreed to be hired or availed;

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What is the best way to file a complaint against a company?

File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. Report scams and suspicious communications to the Federal Trade Commission.