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Under implied warranty laws, you have the right to defect-free merchandise regardless of any restrictions imposed by a store's return policy. In the U.S., by law any purchase includes an implied warranty\u2014that items you buy are defect-free and will remain so for a reasonable amount of time.
The receipt is your proof of purchase and is required to make a claim on your warranty. If you don't have a receipt or an invoice, and needs to make a claim, there are other ways to show proof of where you made the purchase.
You must offer a full refund if an item is faulty, not as described or does not do what it's supposed to. Check when you have to offer refunds and accept returns. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.
Returning goods within the first 30 days : If your item develops a fault after purchase, it is advisable for you to get in contact with the retailer as soon as possible. You (the consumer) have up to 30 days after purchase to claim a full refund for a faulty item.
Request a refund politely and in a proper manner. Include product information, such as what you bought, when you bought it, and how much it cost. Make clear why you're returning the product. Ensure essential details about the transaction, such as the delivery date and location.
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People also ask

Faulty items Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired.
Under the law, you are entitled to a refund, exchange or repair if something you bought is faulty or defective and you were not aware of it at the time of purchase, does not do the job you were led to believe it would do, does not match a sample you were shown, or was not as described on the box or in an advertisement.
01An email template for an overpayment I presume that I did not check how much you gave me in return for the amount of money I gave you. I was in such a hurry to get home that I didn't look at the change I received for the cake. I would like to request a refund of $100 dollars for the excess amount of money I paid.
I am writing this mail to bring your kind attention to the refund for the product I had ordered from your website. I had ordered a saree worth Rs. 5,499 on 25th January with order Id 654321, but I had received a damaged product for which I had requested a return.
I am writing this mail to bring your kind attention to the refund for the product I had ordered from your website. I had ordered a saree worth Rs. 5,499 on 25th January with order Id 654321, but I had received a damaged product for which I had requested a return.

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