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Approval of CDSL for outsourcing of DP activities

Approval of CDSL for outsourcing of DP activities 2025

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The document outlines the approval process for Central Depository Services Limited (CDSL) regarding the outsourcing of Depository Participant (DP) activities. It specifies the required documents for approval, including a request letter, agency profile, service level agreement, and compliance declarations. The document emphasizes that DPs remain accountable for regulatory compliance and client communications, while also detailing general principles for outsourcing, such as ensuring competent staff and risk management. Certain core functions are prohibited from being outsourced.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the beneficiary owner of CDSL?

BO ID (Beneficial Owner ID): This identifies you, the actual owner of the securities. It includes your DP ID and your unique client ID (in CDSL) or is provided in a specific format in NSDL.

What is DP in CDSL?

The Depository Participant (DP), who as an agent of the depository, offers depository services to investors. According to SEBI guidelines, financial institutions, banks, custodians, stockbrokers, etc. are eligible to act as DPs.

How to contact depository participant CDSL?

Queries regarding this communiqu may be addressed to CDSL Helpdesk: on telephone numbers (022) 2305-8624, 2305-8639, 2305-8642, 2305-8663, 2305-8640, 2300-2041 or 2300- 2033. Emails may be sent to: helpdesk@cdslindia.com.

What is an outsourcing policy?

Outsourcing involves the use of a third party service provider in any number of operational functions to perform ongoing activities (including agreements for a limited period), that would normally be undertaken by [LEP] personnel. This policy is designed to manage the risks associated with outsourcing agreements.

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