Charge dispute form kotak mahindra bank 2025

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First thing first, inform your branch or contact your relationship manager to inform the incident. Note down all the details related to the wrong transaction. You might have to visit the branch to submit a written application and hand over all details along with screenshots.
If your credit card company resolves the dispute in your favor, it will remove or fix the charge and any fees and interest charged on that amount. If you already paid the disputed amount, the credit card company will refund you.
Keep receipts and documentation: Its important to keep all receipts and documentation related to your purchase, as they may be required for the refund process. Check your account regularly: Make sure to check your credit card account regularly to ensure that the refund has been processed and applied correctly.
Send a Dispute Letter to Your Card Company After you call the card company or dispute the charge online, follow up right away with a letter disputing the charge. The letter serves as a written notice to the card company about the problem.
You can cancel a pending transaction online by visiting the bank website. Log in to your account and check the pending transactions; click on the transaction and click cancel. Confirm the transaction cancellation by clicking the ok button. Now the cancelled transaction will be displayed.
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People also ask

While banks are generally obligated to refund money lost to fraud, they may deny the refund if you were negligent or involved in the scam. Whether or not your bank will refund scammed money depends on the banks policies, the type of scam, and how you paid. But there are consumer protections available.

kotak dispute form