Support Path is here to help 2026

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Definition and Purpose of the Support Path Form

The "Support Path is here to help" form is an essential document used in the enrollment process for the Support Path program. This program is specifically designed to aid patients prescribed Gilead medications for hepatitis C and B virus (HCV and HBV) treatments. The form serves as a comprehensive tool for collecting necessary patient and insurance information to facilitate access to medication and support services. It also functions as a consent document, granting authorization for the use of personal health data during enrollment.

Key Components of the Support Path Form

The form is structured to capture a wide range of information necessary for program participation. Key elements include:

  • Patient Information: Name, contact details, and basic personal data.
  • Insurance Details: Primary and secondary insurance information to help coordinate benefits.
  • Confidentiality Agreement: Consent for handling Protected Health Information (PHI) in compliance with HIPAA regulations.
  • Authorization Section: Allows the program to share relevant information with insurers and healthcare providers as part of the assistance process.
  • Financial Disclosure: Required for patients applying to the Patient Assistance Program (PAP), ensuring that they meet income eligibility criteria.

Steps to Complete the Support Path Form

Completing the Support Path form involves several critical steps to ensure accuracy and completeness:

  1. Filling Personal Details: Start with the patient's name, address, and contact information.
  2. Insurance Information: Accurately provide the details of existing insurance coverage, including plan names and policy numbers.
  3. Consent and Authorization: Review and sign sections related to confidentiality and the sharing of health information.
  4. Financial Information: If applying for PAP, include household income to qualify for assistance.
  5. Provider Signature: Ensure the healthcare provider completes and signs their section to confirm medical necessity and medication specifics.

How to Obtain the Support Path Form

The Support Path form is available through several channels:

  • Doctor’s Office: Patients can request a form from their healthcare provider, who often assists in completing it.
  • Online Download: The form may be available for download from Gilead's or affiliated program websites, allowing patients to fill it out electronically or print for manual completion.
  • Pharmacy Chains: Some national pharmacy chains involved with Gilead’s assistance programs might provide the form directly to patients.

Eligibility Criteria for Support Path

Eligibility to participate in the Support Path program mainly hinges on the following factors:

  • Prescribed Medication: Must be prescribed a Gilead medication for HCV or HBV.
  • Financial Need: Demonstrated necessity for financial assistance, commonly verified through income documentation.
  • United States Resident: The program is geographically focused on residents within the U.S. to comply with specific distribution and legal guidelines.
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Legal Use and Implications

The use of the Support Path form and corresponding program services is governed by legal frameworks designed to protect patient information and ensure ethical administration:

  • HIPAA Compliance: All personal health data collected is protected under HIPAA guidelines, ensuring confidentiality and security.
  • Legal Agreements: By signing the form, patients authorize providers and the Support Path program to exchange information pertinent to treatment and financial assistance.

Examples of Form Utilization

Consider several practical scenarios where the Support Path form might be employed:

  • Chronic Hepatitis Patient: A patient diagnosed with HCV who requires assistance in affording their Gilead medication.
  • Newly Insured Individual: Someone with newly acquired insurance might need to fill out the form to coordinate benefits and support through the program.
  • Low-Income Household: A financially constrained family member seeking PAP support to alleviate out-of-pocket medication costs.

Required Documents and Submission Guidelines

Patients enrolling through the Support Path program must prepare a set of required documents to accompany their form:

  • Identification: A copy of a government-issued ID to confirm identity and residency.
  • Insurance Cards: Photocopies of insurance cards for primary and secondary coverage.
  • Income Documentation: Recent pay stubs or financial statements when PAP submission is necessary.

The form and accompanying documents can be submitted through various methods, including:

  • Online Portal: If available, an online submission option on the program’s website.
  • Mail: Sending completed forms via postal service to the designated Program Address.
  • Fax: Fax submission, if supported, allows quick document transfer directly to the program administrators.

Careful adherence to these guidelines ensures timely processing and maximizes the chances of successful enrollment and access to vital medication services.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Call 1-800-226-2056 to speak with a program specialist. We are available Monday through Friday, 9 AM to 8 PM ET.
To apply by phone, call us at 1-866-316-7263 Monday through Friday, 9 a.m. to 5:30 p.m. ET. Healthcare providers and pharmacies can apply online through the PAN portal or by phone on behalf of their patients.
or call 1-800-226-2056, Monday through Friday between 9 a.m. and 8 p.m. EST.
Many pharmaceutical companies, state programs, and nonprofits have patient assistance programs (PAPs) that can lower the cost of medicines if you dont have insurance or are underinsured and cant afford your medicine. Programs and program benefits vary.
Need help? Connect live with a Support Path program specialist at 1-855-7-MYPATH (1-855-769-7284) Monday-Friday, 9 AM to 8 PM ET.

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People also ask

Where do patient assistance programs come from? PAPs are most often sponsored by pharmaceutical companies. There are also state programs and nonprofit-sponsored programs.
The Advancing Access patient assistance program provides select Gilead medicines at no cost for qualified patients who meet the programs eligibility criteria. The program supports the following medicines: Biktarvy (bictegravir/emtricitabine/tenofovir alafenamide)*
Patient assistance programs (PAPs) offered by pharmaceutical manufacturers provide eligible patients with access to brand-name medications at little or no cost.
Health Care Facility Support Pathway People that work in the support sector of heath care a responsible for providing and maintaining a sanitary and therapeutic environment in which health care can be appropriately delivered to individuals.
Support Path Program Specialists can help you understand your insurance coverage and identify potential financial support options based on your circumstances, insurance, and eligibility criteria for your prescribed treatment.

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