The Influence of Framing on Willingness to Pay - gsb stanford 2025

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To generate predictions consistent with the framing effect, prospect theory suggests that individuals frame decisions relative to a reference point, so that the marginal utility decreases as the decision outcome deviates from this reference point. (Kahneman Tversky, 1979; Tversky Kahneman, 1991, 1992).
The framing effect occurs when people react differently to something depending on whether it is presented as positive or negative. In other words, our decision is influenced by how the information is presented rather than what is being said.
Its likely that you may have chosen to purchase one service or product over another that could be the same, or even better, simply because of the way it is presented to you. These types of decisions are made due to what is known as the framing effect. They are more frequent than you might think.
The framing effect is a type of cognitive bias or error in thinking. Framing refers to whether an option is presented as a loss (negative) or a gain (positive). People are generally biased toward picking an option they view as a gain over one they view as a loss, even if both options lead to the same result.
However, in its relation to consumer behavior, framing can be defined as a persons reaction to a specific choice due to the way that it is presented. In this lesson were going to take a look at an example of framing and then address how framing effects consumer behavior.
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The framing effect is when people make decisions based on whether their choices are presented positively (as a gain) or negatively (as a loss).
The framing effect is when our decisions are influenced by the way information is presented. Equivalent information can be more or less attractive depending on what features are highlighted.
Framing is the way the information is presented. The way the information is presented can affect the decision made by taking advantage of typical cognitive bias. An example of this is putting the most important information first or what the company wants the customer to choose.

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