Customer Data Sheet - Jackson Hewitt Tax ServiceEmployee Portal 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Sign into Jackson Hewitt Online by going to .jacksonhewitt.com. After logging in, go to My Account to find your returns.
Lifetime Accuracy Guarantee If we make a mistake on your tax return, we will pay you! You deserve to feel certain your taxes are done right, year after year, and well guarantee that.
To speed things up, look for your Document Access Code a 16-digit code provided with your tax return information. If you do not have your access code, you will need to complete the standard authentication. In order for your account to be authenticated it must match the information on your tax return.
If you have to pay interest or penalty charges to the IRS due to an error in Jackson Hewitt Onlines software, well pay it for you. Jackson Hewitt warrants only to its registered users the accuracy of every form prepared using the Service. Jackson Hewitt guarantees its tax calculations as described in this Agreement.
File your Federal taxes starting at only $49. If youre new to Jackson Hewitt, or youve tried us before, but its been a while, hurry in and save money! Get trusted, expert tax prep for a low price, starting at only $49. Reserve your spot now.
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People also ask

The Takeaway. Even the most qualified tax preparers can sometimes make a mistake. If a tax pro made an error on your tax return, all is not lost. The IRS allows you to fix errors on an income tax return, and in most cases, your tax preparer should be willing to help out.
Although the tax return preparer always signs the return, youre ultimately responsible for the accuracy of every item reported on your return.
In short: almost certainly you. Even if youve paid someone to prepare and file your tax return, you are the one who is ultimately responsible for fixing any problems that the IRS finds. Some tax professionals may offer to help remedy things if they make a mistake, but this is not required by law.

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