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Usability has multiple components and is traditionally associated with five main usability attributes, namely, learnability, efficiency, memorability, errors, and subjective satisfaction.
Learn how to conduct a usability test in 5 steps. Step 1: Choose goal-based tasks. What should a user be able to do on this site? (Why are they here?) Step 2: Write scenarios. Step 3: Find a Location Participants. Step 4: Practice and Test! Step 5: Fix the top 3 usability problems.
Lets break the actual test script down into four sections: Introduction, background questions, tasks, and the wrap-up. Step 1: Introduction. Step 2: Background questions. Step 3: Scripting the usability tasks. Step 4: Systematic observations and probing questions. Step 5: Wrap-up questions and feedback.
Usability criteria classified under the five main categories; Efficiency, Relevance, Learnability Memorability, User Errors, and Attitude Usability criteria classified in usability categories.
A typical usability test will involve these four steps: Find representative users from the target population. Ask the users to perform representative tasks on the website. Observe what the users do. Summarize your results.
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So what are the five components. Learnability. Learnability looks at how easy is it for a user to accomplish basic tasks the first time they interact with your product. Efficiency. The second component is efficiency. Memorability. Errors. Satisfaction.
A variety of methods exist for evaluating usability. The gold standard is to test a production site with real, in-person users. Such tests can be expensive, but the data they produce is invaluable. Less costly methods include testing visual designs or conducting a heuristic review.

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