Box 149037 Austin, TX 78714-9037 512-2025

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Where to mail request: If payment is enclosed, send request, proof of ID and payment to TWC Revenue and Trust Management, PO Box 877, Austin, TX 78767. If no payment is enclosed, send request and proof of ID to: Texas Workforce Commission, ATTN: Open Records, 101 East 15th Street, RM 266, Austin, TX 78778-0001.
Mail in a signed Tax Statement (Form C-69QCR) found under the eCorres tab on the Unemployment Tax Services system or received in the mail. Mail the completed statement to TWC- Refund Request, PO Box 149037, Austin, TX 78714-9037.
The Texas Workforce Commission (TWC) administers the Unemployment Benefits program in Texas. Unemployment Insurance (UI) is a partnership between the federal and state governments. The U.S. Department of Labor oversees the UI program.
Phone: Tele-Serv, our automated telephone system, at 800-558-8321.
Online payments are easy and secure through Unemployment Tax Services (UTS) or TEXNET Electronic Funds Transfer (EFT) system. The TEXNET system also allows payment by phone. The UTS system allows payment by ACH debit and credit card. Payment by ACH debit is free.
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Or mail everything to HHSC, PO Box 149025 Austin, TX 78714-9969.

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