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The document is a Texas Works Bulletin (Number 11-06) issued by Lynn W. Blackmore, Associate Commissioner of the Office of Family Services, detailing updates and new policies regarding various aspects of eligibility services. Key topics include the mailing of Electronic Benefit Transfer (EBT) cards to clients interviewed by phone, changes to the SNAP renewal packet mail-out process, the use of Wire Third Party Query (WTPY) for verifying citizenship for Medicaid and CHIP applicants, and adjustments to verification requirements for households in border counties. The bulletin emphasizes streamlining processes to improve efficiency and reduce workloads for staff while ensuring timely access to benefits for clients.

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How much does a DPSS eligibility supervisor make?

Eligibility Supervisor Salary in California Annual SalaryMonthly Pay Top Earners $66,122 $5,510 75th Percentile $59,200 $4,933 Average $51,473 $4,289 25th Percentile $45,400 $3,783

What is the role of an eligibility manager?

TYPICAL JOB DUTIES Provide direct supervision and management over agency staff, lower-level managers, and/or supervisors. Organize and assign work activities and projects, manage programs, monitor workflow, and review and evaluate work products, methods, procedures, quality, and outcomes.

What is the role of the eligibility supervisor?

Selects, trains, evaluates, and disciplines subordinate staff. Holds individual and group conferences to discuss or interpret rules, regulations and policies. Confers with workers regarding discrepancies in the system. Determines need for training and oversight and provides appropriate training and direction.

What is an eligibility supervisor?

Provides technical and administrative supervision over a unit of Eligibility Workers and clerical support staff. Plans, assigns, supervises, and evaluates the work of the unit; trains and instructs employees.

What are the duties of an eligibility worker?

Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies.

What is a PFS supervisor?

Directs, plans, assigns, and evaluates, through subordinate supervisors, the work of Patient Financial Services or Patient Access units and related clerical staff.

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