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An email explaining the query can be sent to head.customercare@citi.com. The email should also mention the complaint number generated in Level 1.
How do I know if my Citibank email is legit?
1. look at the sending address, is it actually the banks address? spelled 100% accurately? 2. If it passes the domain test, take a look at the email headers. If the email passes SPF and DKIM and has DMARC alignment, ie. the email is completely authenticated, you can be fairly safe to assume the email is legitimate.
How do I dispute a Citi card bill?
If you do not have a case number, first contact Customer Service at (800) 647-5344, option 1. For any other types of inquires or disputes, contact CitiPhone at (888) 248-4226. Please list all disputed transactions. If necessary, attach a separate sheet or statement to this form with the disputed transactions circled.
What is the email address for Citibank dispute?
What is Citibank dispute email? E-mails for disputes and Declarations of Fraud will come from Affidavitedelivery@citi.com. The e-mails will be in response to a call from you or an appropriate APC/PA regarding your account.
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For any other types of inquires or disputes, contact CitiPhone at (888) 248-4226. Please list all disputed transactions. If necessary, attach a separate sheet or statement to this form with the disputed transactions circled.
How do I report a dispute with Citibank?
To proceed in raising a dispute investigation, please log in to send us a secured email or you could call the bank at +65 6225 5225.
citibank dispute email address
Using Credit Cards and Disputing Charges
When it comes to using a credit card, you have rights and responsibilities under the law, including your right to dispute billing errors.
Citibank - Commercial Cards Cardholder Dispute Form
This form must be filled out completely and forwarded to the Program Administrator and Citibank within 60 days of the disputed charges posting date so that we
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